Hinton / Jasper KOA Holiday

Campground specific cancellation policy:

RV SITES: (Water/Electric + Full Hook Up)

• Regular RV must be cancelled by 4PM 2 days PRIOR to arrival date in order to receive a refund but fees apply, Regular RV sites $10 cancellation fee.

• Tent sites must be cancelled by 4PM 2 days PRIOR to arrival date in order to receive a refund but fees apply, Tent sites $10 cancellation fee.

DELUXE PATIO RV SITE:

• Deluxe RV Patio sites must be cancelled 2 weeks (14 days) PRIOR to the arrival date in order to receive a refund, but a cancellation fee applies.  Deluxe Studio has a $20 cancellation fee.

• KAMPING CABIN - Kamping cabin must be cancelled 1 week (7 days) PRIOR to the arrival date in order to receive a refund but fees apply. Kamping cabin $10 cancellation fee.

• DELUXE LODGE / DELUXE STUDIO - Deluxe cabins sites must be cancelled 2 weeks (14 days) PRIOR to the arrival date in order to receive a refund, but a cancellation fee applies.

  Deluxe Lodge : $30 cancellation fee // Deluxe Studio : $20 cancellation fee.

GROUP RV BOOKINGS:

• Group reservations must notify us 1 month PRIOR to the arrival date otherwise none refundable but 10$ PER site cancellation fee still applies.
• This includes if an individual site within your group booking cancels.

A refund cannot be issued for any nights paid in full for All sites ((no reimbursement if stay is shortened)

RESERVATION MODIFICATION DEADLINES ARE THE SAME AS CORRESPONDING CANCELLATION POLICY.  (If shortening stay, not extending)

NO SHOW/NO CANCEL- Reservations for an RV site, tent site or camping kabin for more than 2 nights will be automatically charged 2 nights if you fail to arrive without cancelling your reservation prior to the arrival date.  

IF BOOKED BETWEEN CANCELLATION DEADLINES: Cancellation regulations still apply. Non-refundable if booked between select deadlines.

EARLY DEPARTURES: No reimbursement if 'stay is shortened' once checked in / on site. Please book or edit your reservation accordingly. (Corresponds to ALL sites)

HOLIDAY / WEEKENDS: 

•  Holiday long weekends (May, July, August and September) a 3  nights minimum stay is required for all cabins and Deluxe RV Patio sites.
• For weekdays (not included holidays or long weekends) a 2 nights minimum stay is required for all Deluxe cabins and Deluxe RV Patio sites.
• For weekends (not included holidays or long weekends) a 2 nights minimum stay is required for all Cabins and Deluxe RV Patio sites.

PLEASE CALL: (888)-562-4714 TO CANCEL / EDIT RESERVATION

*** Please note; EMAIL OR TEXT NOTIFICATION IS NOT AN ACCEPTABLE MEANS OF CANCELLATION. You must call (888)-562-4714 for cancellation.