Grey's Point

General Policies & Information

• Policies subject to change without prior notice.
• Please visit the office for a complete list of policies and procedures.

Hours

Check-in/Check-out

• Minimum check-in age is 18 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• Early check-in and/or late check-out may be available for an additional fee per option. If interested in either option, contact the management office in advance of your arrival to inquire about availability.

After Hours/Early Arrival

• To inquire about the availability of early/late arrival and/or late departure (requires a half-day rate charge), please contact our front desk prior to arrival at (804) 758-2485.

Rate & Reservations Information

• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests.  A guest fee is added per day to the reservation rate for each additional guest over four.
• By using a credit card for a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds I have on deposit with MHC Property Management L.P. against what I owe.

RV Campsites

• Advance reservations are suggested. A reservation guarantees a site but not a specific site. However we will attempt to accommodate site requests when possible. All reservations are for two adults (ages 18+) and two children (ages 17 & under). Up to eight persons and two cars including guests and visitors may occupy one campsite. Extra adults and/or children require extra daily fees.
• Utility and cargo trailers must be parked on the guest’s campsite. Boats and trailers cannot park at the marina or on any campsite. You will need to park at other designated areas.
• For regular operating season dates a deposit equal to one night camping is required to reserve a site. No reservations will be held without a deposit. A three-night minimum stay is required on premium weekends. Oyster Festival requires a two-night minimum stay for Friday arrivals, a three-night minimum stay for Thursday arrivals. 

Cottage Rentals

• Check-in after 4 p.m. If available, any check-in prior to 4 p.m. will require a half-day rate charge.
• Check-out before 11 a.m. If available, late check-out requires a half-day rate charge.
• No refunds for early departure, inclement weather or changing to a lesser priced vacation rental.
• Pets are not permitted in vacation rental cottage areas including the decks and interiors of cottages.
• Smoking is not allowed in vacation rentals. 
• All rates plus tax are based on the following maximum occupancy of overnight guests: one bedroom deluxe (6 persons).
• To qualify for a weekly or monthly rate you must stay a minimum of 7 or 30 consecutive non-premium nights. Premium nights will not qualify for any discounted rate.
• Day visitors (4 years and older) must pay the guest fee of $10 per person.
• Reservations require a two-night minimum (three-night minimum for premium weekends) and a deposit of 50% of the rental fees, payable at the time of reservation.

Cancellation Policy

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed. 
• No refunds will be issued for early check-out. 
• No refunds for early departure or inclement weather.
• RV campsites: For stays 1 to 27 days, we allow full refunds for cancellations up to 2 days prior to your arrival date.
• Rental accommodations: For stays 1 to 27 days, we allow full refunds for cancellations 7 days prior to your arrival date. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Long-term or seasonal stays: For stays 28 days to 184 days at an RV campsite or in a rental accommodation, if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required 45 days’ notice, you will forfeit your deposit amount. For guests booking a long-term or seasonal reservation in a rental accommodation in California (31 days to 184 days), if you cancel or change your reservation up to and including 45 days prior to your scheduled arrival date, we will issue a refund for the amounts paid by you. If you cancel your reservation and provide less than the required notice, you forfeit your deposit amount.
• Annual stays: Due to the strong demand for our extended-stay reservations (lasting 185 days or more) and the limited site availability at many of our campgrounds and resorts, we recommend securing an extended-stay site by placing a site holding deposit. This deposit can be made at your convenience and consists of a $150 site holding fee, which is fully refundable under the following terms and conditions. Should an Agreement for Use of RV Site for your extended stay not be fully executed within seven (7) business days (excluding weekends and federal holidays) following our receipt of your $150 site holding deposit, or within any additional time needed between the parties to finalize the Agreement, then the site holding deposit ($150) is fully refundable to your original form of payment. Once we issue your refund, it may take an additional 7-10 days for your financial institution to make funds available in your account. Please contact us at (855) 336-8892 if you have not signed an Agreement for Use of RV Site or received a refund within that time frame. Please note that the $150 site holding deposit secures a site at your selected campground or resort, but does not secure a specific site. A manager or other employee working at that campground or resort should reach out to you after you make the $150 site holding deposit to discuss site location and the execution of an Agreement for Use of RV Site. In order to sign an Agreement for Use of RV Site allowing an extended stay at a campground or resort, you must meet residency requirements for seasonal or annual stays. If you become an annual guest pursuant to an executed Agreement for Use of RV Site, the $150 site holding deposit will then be applied to either the administrative fee (if applicable), or will be credited towards the annual site payment. Advertised rates do not include taxes and fees. Electricity is not included for stays of 30 days or longer. Usage of any seasonal or annual site may be limited to dates that the campground or resort is open. While, if you become a seasonal or annual guest pursuant to an Agreement for Use of RV Site, you may leave your RV on the site year-round, there are restrictions that limit the amount of time you may occupy your RV on the site that vary by campground and resort. Open dates and length of stay vary by campground and resort. Must be a current Thousand Trails member or purchase a Camping Pass membership in connection with seasonal or annual stays at Thousand Trails campground. Amenities vary by campground and resort. Please discuss details with the manager of the campground or resort that you select. Start the process for your longer stay by following this link.

Campground Services & Information

Visitors

• A visitor is anyone who is not registered with the original party. 
• All visitors, additional family members and friends are required to register at the gatehouse or office upon arrival.
• All fees are payable upon registration. We allow a maximum of eight persons and two cars per campsite including visitors.
• We reserve the right to limit the number of persons occupying and/or visiting a site. Grey’s Point's visitor fee is $10 per person per day all season (ages 4 & above).

Additional Charges

• RV left on site with utilities $17 per day
• RV left on site without utilities $10 per day
• Sewage dumping service (non-campers) $25
• Maximum 21 days in park - subject to availability.

Golf Carts

• The speed limit in the park is 10 mph.
• A limited number of golf cart rentals are available on a first-come, first-served basis. Call the office for the current rate.
• Golf carts can only be rented to the site reservation holder and must be a licensed adult driver, 21 years or older.
• Anyone operating a golf cart must be at least 18 years of age and have a valid driver’s license.
• Golf cart passengers may not exceed the number of manufactured seats on the golf cart.
• Golf carts may be reserved in advance for handicapped guests with payment required in advance. Other restrictions may apply.

Private Golf Cart Fee and Policy

• Private golf carts must be the property of the site reservation holder. Additionally, guests must provide a declaration page showing proof of current $100,000 golf cart liability insurance, pay the daily fee of $15 in-full at the time of registration or $150 for a season pass.
• All private golf cart operators must comply with resort guidelines including a lifted height maximum of 20" ground to floorboard and minimum operator age of 16 with a valid driver’s license (driver permit not valid).
• Music originating from golf carts must be kept at an unobtrusive volume at all times.
• Flying or displaying flags or banners from golf carts is prohibited.
• Outside rental golf carts are not permitted on the resort.
• Gas powered golf carts are not permitted on-site.

Bicycles and Scooters

• All foot-propelled bicycles, scooters or similar items in use after dusk must have a white light mounted on the front and a red light or red reflector mounted on the back. 
• 3-wheelers, 4-wheelers, motor bikes, gas scooters, go-carts and minibikes are not allowed to be operated on Resort property.

Pet Policy

• Domestic feline and canine pets are welcome at the resorts. All other pets must be approved prior to arrival. Please clean up after all pets and keep them under your control.
• Pets must be attended to at all times. 
• Pets are not permitted on the premises of vacation rental cottages, facilities or water parks. We do not allow pets in these areas; however, we do allow service animals and a service animal may be or have been present. All pets must be on a hand held leash no longer than six feet and when outside, under the control of an adult handler at all times.

Boats and Boat Ramp

• Use of the boat ramp is included with paid overnight registration.
• Boats may be parked at the boat ramp for loading or unloading only. After launching, trailers must be parked in designated areas if space permits or you may rent a dry storage space at the Front Desk.
• No boat, personal jet skis or similar vehicle is permitted to be parked on any campsite space.

Tents and Vans

• Our permit does not allow us to accept ground tents or vans without water and electric hook-ups.

Water Park Restriction

• For the safety of our guests, a minimum height restriction of 48" applies for use of all waterslides. Water parks open on a varied schedule, please inquire at time of reservation.

Campfires

• All campfires must be surrounded by a fire ring and completely extinguished before leaving the site or retiring for the night.

Drones

• The Resorts prohibit any flying device including drones, etc. for the safety of the park and any regulatory requirements.