Patten Pond

General Policies & Information

Check-in/Check-out & Hours

• Campsite check-in: 1 p.m.
• Rental check-in: 4 p.m.
• Campsite check-out: 11 a.m.
• Minimum check-in age is
  21 
  years.
• Guests aged
  17 
  years and under at the time of check-in are considered children.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Pets are allowed.

After Hours Arrival

• If your plans change and you need to arrive outside of normal business hours, please call our office during business hours and refer to your confirmed reservation information.

Reservation & Payment Policy

• By using a credit card for a deposit, guarantee, or payment, you agree to the following: If I used a credit card for a deposit, guarantee, or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with MHC Property Management L.P. against what I owe.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Rates based on 4 people (2 adults/2 children).
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellation & Refund Policy

• No refunds will be issued for holiday weekend stay cancellations, early departures, no shows or special promotions.
• RV campsites: We allow full refunds for cancellations up to 48 hours prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Deposit Policy

RV Campsite

• Monthly Reservations: One night rack rate
• Seasonal Reservations $500 Deposit
• Refundable damage deposit required at check-in: $200
• If you want to reserve an RV campsite site for a holiday, we require a three or four night minimum stay.
• For a tent site over a holiday, we require a two or three night minimum stay.

Rentals

• Rentals: One night rack rate
• Refundable damage deposit required at check-in: $200
• It will take up to 48 hours for the property to receive your reservation information and complete the processing of your rentals.